MTN Explains Outage, Says Fibre Cuts Affecting Voice, Data Services

Telecommunications company MTN Nigeria has explained that the network outage experienced by its subscribers for the major part of Wednesday was as a result of “multiple fibre cuts”.

The 87 million subscribers of the mobile network operator experienced difficulty making and receiving calls for hours on Wednesday, fueling rumors that the NCC had made do its threat that all telcos bar subscribers not linked to the National Identification Numbers (NIN), with February 28, 2024 as deadline.

Many subscribers were stranded with some persons visiting MTN offices nearest to them to get explanations.

However, MTN, in a post on X (formerly Twitter), attributed the situation to “multiple fibre cuts”.

“You have been experiencing challenges connecting to the network due to a major service outage caused by multiple fibre cuts affecting voice and data services,” the post read.

“Our engineers are working hard to resolve with services gradually being restored in some areas.

“We apologise for the inconvenience and ask for your patience and understanding as the team works to restore full service as soon as possible.”